Therapy Fees & Packages 

At Pro Comfort Counselling, we believe that access to therapy should be clear and transparent. Below you can find an overview of our session fees and packages.
Sessions are available in English and Romanian, both in-person (East London) and online across the UK.

Free 15-Minute Introductory Call

I invite you to a free 15-minute introductory call — a first conversation to understand the challenges you are facing and how I can support you.

This call is a safe and confidential space to ask questions and see if therapy with me feels like the right fit.

📞 Start with a free 15-minute chat : 07480 789942

First Full Consultation

The first consultation is a full therapeutic session designed to explore your story, challenges, and goals in depth.

To ensure a supportive start, your first session may last up to 90 minutes at no extra cost.

💷 £100 (Individual) / £130 (Couple) / £150 (Family)

🕒 Available in-person (East London) or online.

Questions about pricing or availability? We reply within 24 hours. 

Not sure what you need? 

Explore our  Services

📌 Additional Information

Booking & Payment Policy:

To ensure clarity and fairness for all clients, please note the following terms:

• Session bookings must be made at least 48 hours in advance.

• A 50% deposit is required by bank transfer at least 48 hours before the session.

• The remaining 50% is paid at the end of the session (cash or bank transfer).

Cancellations and Rescheduling:

• Changes to an appointment must be requested at least 24 hours in advance.

• If you cancel or reschedule with less than 24 hours' notice, or do not attend the session (no-show), the 50% deposit will be non-refundable.

• If you reschedule with at least 24 hours' notice, the deposit will be transferred to the new appointment without any extra fees.

📌 Discount Policy

Discounts are available based on the client's socio-economic status:

• 50% Discount – available for individuals who:

  • are unemployed and without regular monthly income;

  • have recently lost their job (within the last 3 months);

  • are in professional transition (e.g. redundancy, career change);

  • must provide supporting documentation (e.g. unemployment letter, certificate).

• 40% Discount – available for individuals receiving government benefits:

  • official documentation must be provided (e.g. DWP letter, benefit confirmation);

  • applies only to individual sessions.

• 30% Discount – available for students:

  • valid proof required (e.g. student card, university certificate);

  • applies to both individual and group sessions (if offered).

📌 General Conditions

• Discounts are granted only upon the client's request, either in writing or discussed during the first session.

• Pro Comfort Counselling will issue a formal confirmation of the discount in the form of an additional consent note.

• The number of discounted sessions may be limited depending on monthly capacity.

• Discounts are not cumulative (only one discount can be applied per client).

• Pro Comfort Counselling reserves the right to review or withdraw discounts depending on changes in the client's financial situation.

📌 Accessibility and Ethics

This policy reflects our commitment to making therapy accessible without compromising the quality of care. We encourage clients to communicate openly about financial difficulties so that we can explore suitable solutions together.

📌 Updates and Revisions

This policy will be reviewed annually, or more frequently if required, depending on economic circumstances and client feedback.

🏠 Face-to-Face Therapy

Face-to-face therapy sessions provide a calm, confidential space where you can feel supported and understood in person.
Sessions take place at our private counselling office in Dagenham (East London) and are tailored to your individual needs and goals.

Each session lasts 60 minutes and includes:

• A welcoming and private environment

• A structured discussion about your challenges and objectives

• Personalised guidance, support and therapeutic strategies

📌 Our office offers:

• A quiet, comfortable therapy room

• Free private parking

• Flexible appointments, including evenings and weekends

In-person sessions are ideal if you prefer direct interaction, a structured setting, and fewer distractions.

💻 Online Therapy

Online therapy sessions offer a flexible and accessible way to receive psychological support from the comfort of your own home.
They are conducted via secure video call platforms such as Psychology Today Sessions, Zoom, Google Meet, or WhatsApp Video, and are designed to provide the same safe and confidential environment as in-person sessions.

Each session lasts 60 minutes and includes:

• A calm, structured discussion about your concerns and goals

• Guidance, support, and personalised strategies

• Time to reflect and ask questions in a relaxed environment

📌 All you need is:

• A quiet and private space

• A stable internet connection

• A phone, tablet or computer with a camera and microphone

Online therapy is ideal if you prefer to save travel time, have mobility limitations, or live outside East London