Privacy Policy Cookie Policy

Cookie Policy

Pro Comfort Counselling
Last updated: January 2026

1. Introduction

This page explains how the Pro Comfort Counselling website uses cookies and other similar tracking technologies ("Trackers").

The use of cookies is regulated by:

  • UK General Data Protection Regulation (UK GDPR)
  • Data Protection Act 2018
  • Privacy and Electronic Communications Regulations (PECR) 2003

The website uses a consent management system provided by the iubenda platform, which ensures the ongoing updating of information relating to the trackers in use.

2. What Are Cookies

Cookies are small text files stored on a user's device when that user accesses a website.

They may serve purposes such as:

  • ensuring the technical functioning of the website
  • improving the user experience
  • analysing website traffic and performance
  • integrating external services (e.g. maps, fonts, social platforms)

Cookies and similar trackers may be associated with other information, depending on the services and technologies used.

3. Types of Cookies Used

The website may use the following categories of Trackers:

▪ Strictly Necessary Cookies
These are essential for the proper functioning of the website and do not require explicit consent under PECR.

▪ Functional Cookies
These allow the use of certain features, such as contact forms or the integration of external services.

▪ Third-Party Integration and Experience Cookies
These may originate from third-party providers (e.g. Google, Meta, Webnode) for the integration of external content or to facilitate communication.

▪ Measurement / Analytics Cookies
These are used to understand how users interact with the website (e.g. Google Analytics), exclusively for statistical and optimisation purposes.

Where third-party trackers are not strictly necessary, they are activated only on the basis of user consent.

4. Consent Management

When accessing the website for the first time, users are asked to provide consent for cookies that are not strictly necessary.

Consent may be:

  • granted
  • refused
  • withdrawn at any time through the preferences panel available on the website

5. Full Policy and Detailed List of Trackers

The complete and automatically updated list of:

  • cookies in use
  • third-party providers
  • storage duration
  • purposes of processing

is available in the official policy generated and managed through the iubenda platform:

https://www.iubenda.com/privacy-policy/73590951/cookie-policy

This version represents the detailed technical document and is automatically updated to reflect any relevant legal or technical changes.

6. Browser-Based Cookie Control

Users may also control or delete cookies through their own browser settings.

Blocking certain cookies may affect the functioning of some website features.

7. Contact

For any questions regarding the use of cookies:

📧 procomfortcounselling@gmail.com
📍 61 Grosvenor Road, Dagenham, London, RM8 1NJ

Transparency Notice

Pro Comfort Counselling does not use cookies for the sale of personal data or for advertising-based profiling. Trackers are used exclusively for necessary, functional, analytical, or relevant third-party integration purposes, subject to the applicable consent requirements.