Fees for Pro Comfort Counselling Services

Fees are presented transparently, so that each person can understand the cost of the service before booking. Sessions are available by appointment, either face to face in Dagenham, East London, or online. 

Booking and Payment

To reserve a session, a deposit of 50% of the service fee is required, paid at least 48 hours before the appointment.

The appointment is reserved after the deposit has been paid. The remaining balance is paid at the end of the session or according to the agreement established at the time of booking.

The deposit helps protect the reserved time and maintain a clear, predictable and professional framework for the sessions.

Cancellations and Rescheduling

Rescheduling requests made at least 24 hours in advance do not incur a penalty.

Cancellations made less than 24 hours in advance or non-attendance may result in the deposit being retained.

In exceptional situations, each case may be reviewed individually, depending on the context.

Professional Psychological Assessment and Opinion 

Professional psychological assessment and opinion services start from £400.

The final cost depends on the purpose of the assessment, the complexity of the case, the number of sessions required, the psychometric instruments used, the analysis of available documents and the type of document requested.

The process may include:

• initial discussion to clarify the request
• structured psychological interview
• completion of psychometric questionnaires, where necessary
• psychological analysis and integration of relevant information
• preparation of a professional psychological opinion
• feedback and clarification of conclusions, where appropriate 

Important: this service does not represent a medical report, medical diagnosis, psychiatric report or legal report. The psychological opinion may support an application, a file or a personal/professional clarification process, but it cannot guarantee the outcome of an official decision.

For an accurate cost estimate, the purpose of the assessment needs to be clarified before the service is confirmed.

Reduced Fees and Accessibility 

Pro Comfort Counselling may, in certain situations, offer a limited number of reduced-fee places for individual therapy, depending on availability and the client's financial situation.

The reduced fee may be considered for people experiencing financial difficulty, students or people without a stable income, when this can be justified and discussed in advance.

The reduction is not applied automatically and is not guaranteed. It is considered individually, depending on context, availability and the type of service requested.

To maintain the stability of the process, the reduced fee may apply for an initial number of up to 6 consecutive sessions, after which the situation may be reviewed by mutual agreement.

Important: reductions do not apply to psychological assessment services, professional psychological opinions or written documents, as these involve additional time for analysis, drafting and professional responsibility.

Session Format 

Pro Comfort Counselling sessions may take place:

• face to face — at the private practice in Dagenham, East London
• online — through secure platforms, depending on availability and the nature of the request

The standard duration of a session is 50 minutes.

In certain situations, subject to availability, the session may be extended by a further 30 minutes. Additional time is charged at 50% of the relevant session fee.

Examples:

• individual therapy: £100 / 50 minutes; 30-minute extension: +£50
• couples therapy: £130 / 50 minutes; 30-minute extension: +£65
• family and parental counselling: £150 / 50 minutes; 30-minute extension: +£75

Extension of the session is not guaranteed and depends on the schedule available on that day.

Not sure which service is right for you?

You can request a free 15-minute introductory call or send a short message on WhatsApp. Your situation will be considered carefully, and the next step can be clarified together.